Technical Support

We offer post-live services when we finalize a project for your business, so that once you are up and running, you feel supported and empowered to focus on the strategic side of your business while we take care of all of your technical needs. Our post-live services include the following:

• Content Update & Technical Support
• Website Maintenance
• Security Monitoring
  • Uptime Monitoring
  • Daily backup
  • Production updates

We provide content updates, customized configurations and maintenance services for existing websites.  

• Production updates: plugins, themes, and platform updates(WordPress, Shopify, etc)

We care about the security of our client’s website, performing different activities to guarantee data security and the ability to recover in case of cyber attacks or data loss. Our service includes: 

• Security Monitoring: Implement best practices to protect the website.
• Uptime Monitoring: Schedule automated processes to make sure the website is up and running without interruptions.
• Daily backup: Make daily backups that will be used to recover the website in case of malfunction or hacking attacks.